Shipping policy
Shipping Policy
At US MERCH GROUP LLC, every item is made to order with care and precision. This means that once your order is placed, we begin the fulfillment process from scratch — no mass production, just quality craftsmanship.
Fulfillment Time
Orders are typically fulfilled within 5–7 business days. Fulfillment refers to the time it takes to print, pack, and prepare your order for shipment. You will receive a confirmation email with tracking details as soon as your order ships.
Please note: Business days do not include weekends or holidays.
Shipping Time
Once your order has been fulfilled, standard shipping times apply based on your selected shipping method and destination. Delivery estimates will be provided at checkout and in your shipping confirmation email.
Shipping Rates
Shipping costs are calculated at checkout and may vary depending on your location and the size of your order.
International Orders
We do offer international shipping; however, delivery times may be longer and customs fees may apply depending on your country’s regulations. These fees are the responsibility of the customer.
Order Issues or Questions
If you have any concerns about your order status, please contact us:
📧 Email: stores@usmerchgroup.com